Contact information

Contact cxcnn

Thank you for visiting cxcnn.

We are committed to providing clear communication and helpful customer support for questions about our home and household products, orders, shipping, returns, and refunds.

1. Merchant Information

Merchant Name: cxcnn

Website: https://cxcnn.com

Business Address:

1504 S Jefferson St
New Castle, PA 16102
United States

2. Customer Support Email

Email: hello@cxcnn.com

For order-related inquiries, please include your order number and a brief description of the issue.

3. Customer Support Phone

Phone: +1 570-662-9334

Customers may contact us by phone regarding product information, orders, shipping questions, returns, and refunds.

4. Customer Support Hours

Monday–Friday: 9:00 AM–6:00 PM Eastern Time (ET)

Customer support is closed on weekends and applicable public holidays.

Customers may send an email outside support hours.

5. Order Assistance

For assistance with an existing order, please provide:

Your order number
Your full name
The email address used during checkout
A description of your request

This information helps our support team review your inquiry.

6. Shipping Inquiries

For shipping questions, delivery concerns, or tracking assistance, please review our Shipping Policy or contact:

hello@cxcnn.com

We offer free standard shipping to eligible addresses within the United States.

7. Returns and Refunds

We accept eligible return requests within 30 calendar days after delivery.

To request a return or refund, please review our Return and Refund Policy and contact us before sending products back.

Return Shipping Address:

cxcnn — Returns Department
1504 S Jefferson St
New Castle, PA 16102
United States

8. Privacy and Legal Inquiries

For inquiries concerning personal information, website terms, or other business matters, please contact: